Nirvana Futons Stanford Wood Futon Frame - Queen Size (Frame Only), 3-Position Convertible (Sofa, Lounger, Bed) - Solid Hardwood Construction for Living Rooms, Guest Rooms & Small Spaces

The futon frame is beautifully colored. It came in two boxes and had a little bit more assembly work than I anticipated. Overall, I was able to put it together in 2.5 hours from start to finish by myself. It could have probably taken less time, but I wanted to make sure it was done right rather than having to go back and redo steps. The instructions were clear and had good diagrams. The hex wrench provided was a little bit big for some of the bolts/screws, but I had spare ones laying around from other self-assemble furnitures in the past and wasn't a problem.When the product was shipped, Fedex divided the two boxes into two shipments. At first, I thought an entire box was missing and sent an email to the company through amazon. Within 24 hours, I had a response. They really went above and beyond to answer my questions and concerns. If nothing else, they get a 5 star rating for customer service.Productwise, I was a little bit dissapointed to see that the wood is made from a lamination process and cut to size. I had hoped for solid wood beams. Non-the-less, I think that was kind of a high expectation for the price of the product. Additionally, the wood frame is still a solidly designed frame. The support beams for sitting and sleeping are thick enough and close enough spaced that Don't have to worry about anyone breaking it. The weakest point on the futon is probably at the connecting points where the two side panels are linked together by a long bar and supports some of the weights. However, the the interlocking points, it's held together by a metal L bracket and a (i think) 60mm bolt/screw. With an 8" spring-foam mattress, the futon is super comfortable to sit and sleep on. It does take a little bit of work to prop it up from a bed to a couch, but can be done easily with 2 people.Overall, it's a futon that looks like a solid piece of wood furniture. For a person living in an apartment, it's an eye catcher center piece (like literally, it's placed in the center of my living room). I would also recommend it with a black mattress cover to have the black straps that comes with the frame assembly process blend in and hidden from the back side. That being said, you could also just pull those out afterwards if you find them less than appealing. Since they're stapled to the inside portion under the matress, the staple marks would be hidden anyways.